Scheduling Coordinator

Scheduling Coordinator

Location: Local office in Denmark/Sweden/Norway
Role Type: 12 Months maternity replacement from August 2024
Reports to: Operations Manager Nordics

About Intertek

Intertek is a leading Total Quality Assurance provider to industries worldwide. With a network of more than 1,000 laboratories and offices and over 42,000 people in more than 100 countries, we deliver innovative and bespoke Assurance, Testing, Inspection, and Certification solutions for our customers’ operations and supply chains. Our mission is to exceed our customers’ expectations with precision, pace, and passion, enabling them to power ahead safely.

The purpose of the role

As a Scheduling Coordinator, you will be crucial in ensuring our audit activities are assigned efficiently and effectively. You will be the primary point of contact for auditors and clients, providing essential information and support to maintain our high standards of service.

Key Responsibilities:

• Responsible to assign Auditor/Audit teams for audit activities
• Responsible to provide relevant information to auditors about the assignment/s
• Support clients with for example information about the auditors, procedures and processes
• Responsible to handle incoming orders from the Sales department
• Responsible to update client information in iEnable
• Responsible to handle incoming correspondence and save important information
• Responsible for the forecast once a week with a goal of a planning horizon of 90% over 3 months
• Support auditors with new assignments, change of assignments, iEnable updates, utilization planning and monitoring, remote audit registration and monitoring of results etc.
• Responsible for updating relevant databases with information (e.g. FSSC portal, and other audit tracker)
• Supporting key clients
• Support in the work with other Intertek accreditation owners worldwide
• Support in updating billing information

Who are you?

To excel in the role of Scheduling Coordinator, you must meet the following qualifications and possess these key attributes:

Educational and Language Requirements

• Completed secondary education or equivalent work experience.
• Proficiency in both the local language and English, with strong written and oral communication skills.

Personal Attributes

• Excellent communication skills.
• Service-minded attitude.
• Client-focused approach.
• Ability to work independently with strong integrity.
• Structured and analytical mindset.

Work Habits

• Effective and efficient time management skills.
• Ability to handle multiple tasks simultaneously.

What we offer

We are a safe workplace with collective agreements, benefit package with pension, health care contributions and parental leave allowance. We have flexible working hours and encourage a good working climate and satisfied employees.

Did we catch your attention?

Submit your application with your resume today, or as soon as possible. This position can be filled before the last application date. If you have any questions regarding the position, please contact Henna Ton (HR and Talent Acquisition) henna.ton@intertek.com