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Ansök senast: 2024-02-25

Summer work 2024 Sales Administration

Publicerad 2024-01-22

Date: 22 Jan 2024

Location: Lund, SE

Company: Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.

Do you want to be part of a team giving World Class Service & Support to Tetra Pak customers all over Europe?

During 2013 Tetra Pak has established a European Sales Administration Centre which is focused on servicing & supporting the European markets together with Maghreb and Turkey. We service ~3900 customer sites in 14 different languages (Swedish, Finnish, English, German, Spanish, Italian, French, Dutch, Polish, Serbian, Croatian, Greek, Portuguese and Turkish).

We offer
The position offers a great opportunity to make a true difference for our customers and will provide you with valuable experience in a fast paced, dynamic and international environment. You will work with a dynamic team and have extensive international contacts both externally with Customers and internally within Tetra Pak.

Please observe that you as a non EU-citizen, must have a valid work– and resident permit in Sweden during your work period.

Some of our summer positions is security classified and therefore a security check will be conducted and registered, prior to a decision on employment.

What you will do this summer
Together with the rest of the team you will play a vital role in our success for servicing and supporting our customer base. The responsibility of the team is to handle all the administrative tasks for the spare part orders, from initial contact with the customer, to co-ordination and follow-up of transportation to the customer’s destination. As a Sales Admin Officer you will be a key player in our organisation and for driving our customer satisfaction in a direction that aims to increase Service, Performance & Quality.

To be successful in any of the positions you need to be a good communicator and have an excellent command, native speaking level, in any of the 14 different languages mentioned above both written and verbally to support our customer base in a professional manner. You are also fluent in English, both writing and verbal. Customer experience and knowledge within IT, logistics area will be considered as an advantage.

You will focus on:
Be the front-line operator in one or more languages 
·    Main point of contact for customers & market companies for parts orders and inquiries. 
·    Respond to incoming orders and queries per phone and e-mail, utilizing a network of Tetra Pak colleagues & external partners for support.
·    Execute order administration tasks in SAP’s ECC, CRM and other internal tools & systems. 
·    Follow-up on orders, service level agreements and other key measurements. 
·    Assure that transport to each customer is done in the right time, and at the lowest cost. 
·    Work in close cooperation with the European market companies & other internal departments.

 Be the second-line operator in one or more of the following areas 
·    Issue purchase orders and follow up on deliveries from suppliers.
·    Preventive housekeeping of pending orders via our IT systems and reporting tools.
·    Participate in Daily Management and other activities to constantly improve the operation.
·    Responsible for driving and maintaining our Quality Management System (QMS).

Who you are
As a person you are service minded, result oriented and can easily and on a detailed level understand work instructions, work processes and administrative tools. You can work independently and together with others towards set goals. You have fast, accurate and excellent pro-active communication and networking skills, customer service being your leading star. You have the ability to take initiatives and drive for changes. You are a team-player and enjoy co-operating with others to solve the work tasks in the most efficient way.

Application
Apply online at jobs.tetrapak.com during 22 January – 25 February. Note! This is the only way to apply. Please send in your application as soon as possible. We are working with continuous selection.

How to apply:
1.    Visit jobs.tetrapak.com 
2.    Filter on “Sweden”
3.    In the list, select ”Summer work 2024 Sales Administration” 
4.    Click ”Apply now”

If you already are a registered user, enter your user name and password to log on. If not, select ”Create an account” and follow the instructions to become registered.
We will contact you via the e-mail and phone number you have stated in your application. Please fill out all questions in the application form and mandatory fields marked with a red *

Confirmation
Once you have applied, you will receive a confirmation email stating that your application has been accepted. If you do not receive this email, please check your junk mail and that you have applied for ”Summer work 2024 Sales Administration”. 

You will be noticed no later than 17 April if you will be offered summer work or not. Before this, we are not able to answer this question.

Don’t forget to send in your application before 25 February at http://jobs.tetrapak.com.  

If you have questions regarding your application, please contact HR Direct, HR.Sweden@tetrapak.com. 

We look forward to your application!