Manager Global Operational Support & OT Security

Date: 9 Oct 2024

Location: Lund, SE

Company: Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

Job Summary

An exciting opportunity opens within Services Supply Network. Could you imagine yourself in a challenging position, working in close collaboration with stakeholders cross Tetra Pak, being an important player for Tetra Pak‘s future?

Services Supply Network (SSN) is the organization within Tetra Pak Services which purchases and distributes spare parts and other physical goods to the full Tetra Pak customer base. A key success factor to keep our customers satisfied with the service we provide is to have an efficient, professional and customer-centric Customer Service function globally. To fulfil the needs, we have eight distribution centres globally and four regional administration centres (SAC), where SSN focuses on making sure our customers get superior support to run their operations in the best way.

We are seeking a highly skilled and proactive Manager, Global Operations Support & OT Security to join our team. This role is critical to ensuring the continuous uptime of our IT tools within SSN (Services Supply Network), maintaining and enhancing Operational Technology (OT) security, and supporting our global operations. You will lead a team of specialists, drive operational efficiency, and ensure compliance with industry and Tetra Pak standards, all while collaborating with cross-functional teams to achieve strategic business objectives.

The position is permanent and based in Lund, Sweden.

What you will do

As Manager, Global Operations Support & OT Security your main responsibilities will be:

• Team Leadership: Manage the SSN operations team, with full budget responsibility, and foster a high-performance culture.
• OT Security: Lead the design and maintenance of SSN global OT security strategies, ensuring protection against cyber threats through policy development and risk mitigation.
• Operations Support: Develop and implement global operations strategies aligned with business goals, focusing on automation, efficiency, and uptime for IT/OT systems.
• Incident Management: Lead critical incident responses to minimize impact and ensure rapid recovery, developing incident response plans and post-incident analyses.
• Security Consistency: Ensure consistency in the SSN global OT security landscape, providing guidance on security changes.
• Data-Driven Insights: Generate and analyze reports on IT operations, OT security, and team productivity, leveraging data analytics to drive improvements and optimize performance.

We believe you have

In this position you will work with a dynamic team in a global working environment. The successful candidate has 7+ years of experience in operations support, IT management, or OT security, with at least 3 years in a leadership role. You enjoy working in a high paced environment and can structure your work efficiently to deliver accurate and timely results. You most probably have a master’s degree in information technology, Engineering, or related field and have a strong understanding of OT and IT infrastructure. You have a very good command in English, both written and verbal

Motivating and coaching is something you enjoy and are good at. You are service minded and collaborative with excellent communication skills. You demonstrate exceptional analytical and problem-solving skills, with a strategic mindset and attention to detail. You have a proven track record of implementing efficiency strategies and process improvements. You have a very good command in English, both written and verbal.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply with CV through our careers page at https://jobs.tetrapak.com/. 

To find out more about how it is to work at Tetra Pak in Lund, take a look at following website We are Tetra Pak

This job posting expires on 2024-10-23.

To know more about the position contact Sofia Sjöberg at +46 46 36 3077
Questions about your application contact Martin Fosser at +46 46 36 4674
For trade union information contact Unionen/Lisbeth Larsson at +46 46 36 2320 or 
Sveriges Ingenjörer/Lars Haraldsson at +46 46 36 2533

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.