Italian-Speaking Customer Service Specialist / Indoor Sales Coordinator - Summer Position at Billerud

Are you fluent in Italian and eager to work in a dynamic international environment this summer? Do you excel in providing exceptional customer service and want to be part of an exciting journey? Join our multicultural team in Solna as Customer Service Specialist / Indoor Sales Coordinator. This summer opportunity allows you to contribute to an international work setting with a strong emphasis on sustainability.

About Billerud:

Billerud is a global leader in superior paper and packaging materials crafted from virgin fiber, deeply committed to sustainability, quality, and customer value. Our innovative paper and packaging challenge conventional standards, aiming for a more sustainable future. With production units in Sweden, the USA, and Finland, and a global team of approximately 5800 employees, we serve customers in over 100 countries.

Your Role:

As a Customer Service Specialist / Indoor Sales Coordinator, you will play a main role in ensuring excellent customer service on a professional level. From managing customer orders to overseeing the order-to-cash process, you will be an integral part of our Customer Service team at Billerud’ s head office in Solna, Stockholm.

Responsibilities:

• Provide end-to-end customer service, from order placement to delivery and invoicing.
• Ensure the smooth flow of the order process during the summer months.
• Coordinate inventory planning and domestic delivery from external terminals.
• Handle claims, export documents, and goods inspections to support customer import processes.

• Ideal candidates are university students or have experience in a similar role.
• Fluent in both English and Italian (spoken and written).
• Proficient in working with various IT systems.
• Experience working within supply chain and/or logistics is a plus.

To thrive in this position, you should have a strong drive to evolve within the area of customer service and possess a proactive, problem-solving mentality. Your motivation to learn, take initiative, and build relationships with a service-oriented attitude will be key. Structured work style, prioritization skills, and a business focus are essential for success in this role.

Our values are central in our business and we believe that you recognize yourself in: We care for each other, and do what we say.

If you have any question about the position, please contact: gabriela.lingman@billerud.com

Start Date: June 2025

Location: Stockholm, Sweden

Salary: As agreed upon

To apply for a summer job at Billerud, you must be at least 18 years old. At Billerud, we prioritize safety, and the final candidate will be asked, in accordance with our policy, to undergo a drug test administered by our occupational health care.

Our recruitment process will include recruitment test, interviews, reference checks as well as alcohol- & drug test.

If you are ready for a summer adventure, contributing to a global company's success story, we welcome your application. Join us at Billerud and be a part of a team dedicated to sustainable innovation.

Welcome with your application no later than February 28th. Ongoing selection may occur in this process.