Kompetens
• Operating Systems: Windows Server, Windows 10/11, Linux, macOS
• Networking: LAN/WAN design, TCP/IP troubleshooting, routing, switching, VLANs, firewalls, Cisco devices
• Server & Endpoint Management: Active Directory, Intune, Microsoft 365 administration, endpoint management
• Cybersecurity & Monitoring: SIEM concepts, incident response, vulnerability assessment, NIST & ISO frameworks, endpoint security
• Surveillance & Telecom: Hikvision CCTV installation & maintenance, Grandstream VoIP/telephony
• IT Support Tools: Ticketing systems, remote desktop tools, asset management, backup & recovery, documentation
Om
• Experienced IT Support Specialist with 4+ years in international IT environments, delivering end-to-end support for hardware, software, networks, and endpoints
• Proficient in Active Directory, Intune, Microsoft 365, Windows Server, Linux administration, and endpoint management
• Skilled in LAN/WAN design, routing, switching, VLANs, firewalls, and troubleshooting TCP/IP networks