Kompetens
I am used to working with Windows Server, Active Directory, Microsoft 365, networks, hardware installations, SSCM, Intune, ServiceNow, Jira.
Om
I have worked with troubleshooting and IT support both remotely and on-site. When issues occurred, my focus was always to resolve them efficiently while keeping the customer informed.
I always aim to deliver stable and practical solutions rather than temporary fixes.
I am a solution-oriented and reliable person who takes ownership of assigned tasks. When recurring problems appeared, I took the initiative to investigate the root cause and suggest improvements that reduced future issues and improved system stability. I work independently, manage my time well, and remain calm even when several tasks need to be handled at the same time.
I also value good communication and teamwork. I make an effort to explain technical matters in a clear and understandable way and enjoy building long-term relationships with customers and colleagues.